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With this last service, I appreciated the timeliness of getting the needed repair done. I appreciated the attention to proper diagnosis of the problem. I also greatly appreciated the willingness of Monica to work with me on a rather expensive repair that my pocketbook was not prepared for.
Very friendly staff. They weren't afraid to interact on a more personal level while still maintaining their professionalism.
I've been a loyal K-Tech customer for the last 4 years without a single problem, so for the very first service on my 2016 Honda I decided to use K-Tech. The service was performed satisfactorily and ready when promised. In fact sooner than expected. When the car was picked up, the tire pressure light was on. We were told that the light was on because the tires pressure was low and Honda used nitrogen and K-Tech didn't have nitrogen. A quick look at the owners manual showed a button on the dashboard that manually reset the tire pressure. I was very disappointed that they didn't know this. We were also told to go to Cosco to refill the tires. After all these years, this incident really made me rethink my loyalty.
Everything was so easy with K-Tech! Monica, in the office is exceedingly helpful, all my work was completed in a timely manner and within the estimate I received. I also had the option of a loaner car, had I needed it. Can't recommend these folks enough.
Thank you Lynne!!!
BEST AUTO REPAIR SHOP IN NORTHERN CA.!! Always friendly, honest service. Free loaner cars! More than fair pricing! They will ALWAYS be my 1ST CHOICE in auto service! Your forever customers, Christine & Craig Manchester
Thank you. You guys rock!!
Friendly and helpful. Quality of work will take time assess but seems good.
Great diagnosticians and service.
Good. The computer was not reset after headlamp was changed so I still get an error message.
The work was done expediently and customer service was good. One issue is that the new wipers I got don't match the originals; they obstruct view through the windshield and have a strong glare depending on sun angle. I'll be following up to see if this can be remedied.
Everyone I talked to in your office was very polite and efficient. My car seems to be working fine. Going on a short trip tomorrow so I feel confident it will run fine. I would recommend friends and family to your garage, as you were recommended to me. Peggy Montini
