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Thanks again for an easy and efficient oil change and minor things (like changing the brake bulbs, etc.). I especially appreciated the estimates on the repairs suggested for future visits - it gave me an idea what to expect and how I could plan for them. That means alot to a senior living on a fixed income.
Thank You Lynne. We like you too! We are glad to assist you on anything in the future.
Here is my truthful feedback. I was really happy with the speed at which you were able to turn the work around. Thank you! I was not happy with the bottom line . I have had two other wheel bearing replaced on this truck within the last three years and they were both less than three hundred and seventy dollars for parts and labor. Charging me $71 to discover the problem is unfair, I stated what I wanted up front, replace the front right wheel bearing. I knew the problem twice over when I came in . Keep me happy as a repeat new customer. Credit me $71 refund for this oversight.. Trust is the foundation of any solid relation Payment Should be addressed to : Clyde Construction PO Box 1354 Sebastopol Ca 95473 Thanks in advance, Andrew
K-Tech did an outstanding job servicing my vehicle. They kept me in the loop regarding the repair process, and promptly ordered parts that were needed to complete the repair. I was provided with a loaner vehicle, and treated like a friend instead of just a customer. The repair was done professionally- and 1,000 miles later my brakes stop better than ever. I will definitely be back for maintenance and repair. I love to support local businesses and am 100% satisfied with K-Tech Automotive.
While I'm bummed that they discovered problems I didn't realize I had, as least I feel I'm driving a much safer car.
Great service... They even have my wife a tour! More importantly they were prompt on service, estimate and time of completion. I would recommend them!
One of my better experiences at K-tech. Monica made the check in process quick and easy. She also told me about a special on a brake check, which I needed. Good communication and good service. My experience checking in and out with Monica was much better than previous front desk staff.
:) We try our best. Thank you for the kind words!
Great experience, fast and friendly...
THANK YOU. We like you too!
The ladies who I spoke with in the office were very friendly and courteous. My car was fixed to my satisfaction.
I have recommended your services to several people. both in my business contacts and neighborhood. Even a new client in your office about 2 weeks ago who seemed a bit unsure. When we were left alone in the office for a couple of minutes, I explained that your work is tops, service is personal and thorough. And pricing is quite fairly estimated. (all of which I thank you all for!) Keep it up, It will make me look better as well!
Thank you Tom. We take pride in our work and try to be better every day. We appreciate the feedback!
Redeemed and much improved! After hours and By surprise owner Kate met us at the gate of the repair shop to let the AAA truck in to deliver the now dead car. Kate listen to my concerns from our last visit and insured excellent care and research as to the problems of the car . The next morning marvelous Monica was on the job of getting information to me about the car. It was completely fixed and ready for delivery before the end of the day. I was completely impressed with everyone's pleasant attitude and professional service and will happily return for further care of the car and my sensibilities. Thank you very much ! Jenifer
