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I took note that Jessica asked the customer before me if he needed any keys on his key chain. As I was thinking "What a great question to ask", the customer said he did need one of those keys for later in the day. This is the thoughtful impression I consistently got from K-Tech. I gave only 4 stars because this is the first time I've been there. I like to have a few more experiences before giving a top (or bottom) review.
Straight talk...fine service. Thanks for taking such good care of my little old car
I am very pleased with K-Tech Automotive. Technical competence, attention to detail and excellent customer support are some of their strengths. I will continue to use K-Tech for all of my automobile's service and repair needs. So glad that I found them. This was my 3rd or 4th visit to them and I've never been disappointed with any of their work but rather encouraged that I've finally found such a reputable shop. I own a 2002 VW Passat that has 230,000 plus miles on it and it still purrs as though it was new.
Jessica was very responsive and patient. I appreciate the detailed information.
I am happy to say my experience at K-Tech was very pleasant and favorable!! I will be calling them again, as needed!
Excellent Communication , fast and very reliable.
I found the overall experience to be one of professionalism - the office staff were smart, friendly, attractive and no nonsense. The mechanics were more knowledgeable about my car than anyone I've taken it to before - this leaves me with a reassuring sense of confidence that things are being done right.
Service was great, advice was reliable.
Helpful staff. Excellent service!
Very good experience. My car is running well. I appreciate the expertise, the loaner, the customer service. It is expensive, but " you get what you pay for."
