I brought in my Honda Civic for some suspension/brake issues. Initially, they replaced my rear tires (they found me a great deal on tires that same day), replaced a front bearing, and replaced my battery. I had to bring it back because we found out I also needed my front rotors replaced. They waived the full price of the rotor replacement (parts and labor) because I had to go back. Very knowledgeable and customer service centered! I will be returning for future auto needs! Thank you Ktech!