Customer Reviews & Stories

5

Very helpful and knowledgeable about my Mercedes.

5

5

Great service and friendly people. They really know their stuff!

5

I brought in my Honda Civic for some suspension/brake issues. Initially, they replaced my rear tires (they found me a great deal on tires that same day), replaced a front bearing, and replaced my battery. I had to bring it back because we found out I also needed my front rotors replaced. They waived the full price of the rotor replacement (parts and labor) because I had to go back. Very knowledgeable and customer service centered! I will be returning for future auto needs! Thank you Ktech!

5

5

Wouldn't take my car anywhere else now that i've found this shop!

5

I was in from out of town and my oil service light went on. My dad was able to get an appointment quickly and right away. The front reception staff were friendly and informative. Service was completed as promised for an oil change. Great place for automotive needs!!

5

I brought my F150 in for an annoying "Check Engine Soon" light. This was after Midas had said a tune up should have solved the problem. I can feel after driving the vehicle more that 400 miles that the technician diagnosed the problem correctly. Thank you for the peace of mind

4

5

I drove to Sebastopol from Pennsylvania with a friend and we had an issue a few hundred miles shy of our destination. Monica and the crew at K-Tech fixed up the car (busted water pump) for a reasonable price and then followed up a week later with a phone call. I took my Chevy Malibu back a few weeks later for a check up before heading east. They gave me this check up for free, since they guarantee all of their work. They found another issue and fixed it expeditiously ( I had been driving my car on some very rough roads). I felt safe and comfortable hitting the road and driving 3000 miles back home. I have had zero issues since visiting last November. I will add that I called 4 times (yes, four times) to ask questions about the repairs and Monica graciously and patiently answered them each time. Also- I loved the snacks and treats they had in the lobby. It was a very inviting atmosphere. Thank you, K-Tech

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